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Same Day Delivery Free Installation on Garden Buildings Trade & Public

FAQs

Harrow Fencing are a leading, family-run fencing supplier, and we have been established since 1960, so you can rely on us to be experienced and trustworthy. To make sure our customers are well-informed, we have put together some FAQs which answer the most frequent questions we receive.

Ordering & Delivery

How do I place an order?

We accept orders via email or phone call, and you can even come into the depot as well.

How do I pay?

When you pay, we accept cash, cheque, visa, and bank transfers. Unfortunately, we cannot accept American Express.

Can I collect my order from your depots?

Yes, if you would prefer, feel free to come in and pick up your order.

How do you deliver?

Our efficient and prompt delivery service utilises our own vehicles that are also driven by our experienced drivers. We deliver to anywhere within a 25 mile radius of our Hillingdon or Harrow sales depots.

How long after I place an order can I expect delivery?

We offer same day delivery to all our customers throughout Greater London.

Do your prices include delivery?

No, unfortunately our prices do not include delivery. If you would like to know the prices, don’t hesitate to contact us.

Another question, or simply need some advice? Get in touch with us today!

Contact us

Installation & Repairs

Can I have my fence installed by Harrow Fencing?

Yes, installation is available for all of our fence deliveries.

Can I have my gate installed by Harrow Fencing?

Yes, we offer an installation service for gates, fences and sheds.

How long does it take to have my fence installed?

This depends on a variety of factors, such as the type and length of the fence, and the site conditions. It also varies depending on the time of year. In winter it takes about a week, and then in the busier periods it can take up to 6 or 7 weeks.

How can I prepare my garden for my fence installation?

It is a good idea to make sure the ground is level, and remove stones, plants and garden furniture which might get in the way of the installation.

Do you offer a repairs service?

Yes, we provide an installation and repair service to customers across Greater London.

Another question, or simply need some advice? Get in touch with us today!

Contact us

Planning Permission

Do I need planning permission to erect a fence on my property?

Most fences won’t need planning permission, but some might need permission when they are: higher than 2 metres, or higher than 1 metre and next to a road. Also, if your house is a listed building, or if your neighbour’s house is a listed building, you may need permission. It is worth checking if your fence fits any of these criteria.

Another question, or simply need some advice? Get in touch with us today!

Contact us

Playhouses & Summerhouses

Is a floor included?

Yes, all of our playhouses and summerhouses have a floor included.

Another question, or simply need some advice? Get in touch with us today!

Contact us

The Process

  • Step 1

    01.

    Step 1

    Process stage 1

    Check out our full range of products online, or at either of our two branches - Hillingdon or Harrow.

  • Step 2

    02.

    Step 2

    Process stage 2

    Place an order with one of our specialists by phone or in-store, or you can make an enquiry online using our contact form.

  • Step 3

    03.

    Step 3

    Process stage 3

    Sit back, relax, and wait for delivery! Your products will be with you soon.

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